Returns or Exchanges
Welcome to ssht.co.uk. We are dedicated to providing professional and reliable moving services. If you have any questions regarding a booked service or need to make adjustments, please contact us promptly, and we will assist you based on the specific circumstances.
- Service Cancellation and Refund Requests
As ssht.co.uk provides one-off moving services tailored to customer needs, personnel, vehicles, and service schedules are arranged in advance for each order based on the information provided.
If you need to cancel a confirmed moving service, please contact us as soon as possible with your order details. We will evaluate refund requests based on the order status, the progress of service arrangements, and the specific circumstances.
- Refund Conditions
Customers may apply for a refund under the following conditions:
The service has not yet commenced, and the customer has submitted a cancellation request in advance;
We are unable to provide the service according to the confirmed schedule due to reasons attributable to ssht.co.uk;
Special circumstances requiring a refund have been mutually confirmed by both parties.
Refunds may not be applicable for completed moving services, services where arrangements have already been finalized, or services that could not be completed due to reasons attributable to the customer.
- Refund Processing Time
Once a refund request is approved, we will process the refund within approximately 3 working days.
The actual time it takes for funds to reach your account may vary depending on the payment method, bank processing procedures, or financial institution regulations.
- Service Adjustments
If you are unable to proceed with the moving service at the originally scheduled time, please contact us in advance to make adjustments. We will assist in rescheduling the service based on current availability.
- Contact Information
To request a refund or inquire about related matters, please contact us via the following channels:
Company Name: SSHT LTD
Address: 158a Melton Road, Leicester, Leicestershire, United Kingdom, LE4 5EE
Email: Sshtltd@Hotmail.Com
Phone: +44 7838 529206
Thank you for choosing ssht.co.uk. We strive to provide every customer with a transparent, professional, and satisfactory moving service experience.